On Tuesday, January 24th HP recalled more than 100,000 batteries that could overheat and catch fire.
After the Samsung recalled its smartphone, Galaxy Note 7 from the market last year; HP, arguably one of the most famous name in the tech industry is recalling its laptop batteries that could catch fire because of overheat problem.
Laptop models in the recall include HP, Compaq, HP ProBook, HP Envy, Compaq Presario, and HP Pavilion Notebook laptops sold between March 2013 and October 2016, according to HP’s recall website.
If you have any question whether your laptop is included in the recall, HP has developed a tool to check your laptop. Visit HP’s dedicated recall website, where you’ll find two options to check your laptop’s recall status at the bottom of the page.
Find out if you have a bad battery
The easiest method is to enter the serial number of the laptop and battery to check if it’s recalled. Company provides all the instructions detailing where to locate both numbers depending on laptop model.
If, unfortunately your laptop battery is included in the recall, you can fill out the recall form on the website and follow the instructions to receive a replacement battery.
The second method is to download and run the HP Battery Program Validation Utility. But it requires .NET 4.5 framework and HP CASL Framework to be installed on the laptop in order for utility to function.