A story about Snapchat emerged last week which highlighted an alleged comment made by Snap’s CEO, Evan Spiegel: “This app is only for rich people. I don’t want to expand into poor countries like India and Spain.”
Spiegel’s alleged remark was quoted by ex-employee Anthony Pompliano. While the company has rubbished the claim, calling it ‘ridiculous’, the backlash from Indian users has affected not only Snapchat’s ratings, but another similarly named app – Snapdeal, has also been caught in crossfire.
Snapdeal, an Indian company, which runs online store with a wide range of products, has been receiving 1-star ratings along-with negative comments on its Android and iOS apps since the Evan Spiegel story began doing the rounds.
— Kunal Bahl (@1kunalbahl) April 16, 2017
— IMRAN KHAN (@imranmkkhan) April 16, 2017
Patience. Some are uninstalling Snapdeal saying it's a 'sister company.' Wait till they realise their phones have Snapdragon processors. 🙂
— Rajesh (@Rajesh_088) April 16, 2017
— Reddit India (@redditindia) April 16, 2017
What. A. Nation. pic.twitter.com/60i3xfEAb1
— Adil Siddiq (@aurAdil) April 16, 2017
All this situation, despite Snapchat denying any such statement, has turned in to a laughing stock. Interestingly, some people saw sense and headed to both app stores to give Snapdeal 5-star ratings to help bring the average score back up.
The Snapchat’s statement might not be enough to pacify Indians who are feeling so insulted that they can’t even correctly identify the app they’re enraged by. And this is also going to be one hell of a challenge for Snap Inc’s PR team to fix.
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